FAQ

1) What certificates does the Sigma Implants System have?

The Sigma Implants System is certified according to international quality standards and holds the following certifications:

  • FDA registered

  • ISO 13485:2003 certified

  • CE certified

2) How can I contact Sigma Implants representatives in my country?

Sigma Implants is a brand sold online only. We are direct manufacturers of Sigma Implants.
You can contact us via the contact form on our website, by email, or through the online chat.

3) How can I use a voucher code?

Enter your voucher code in the designated field during checkout. The discount will be applied automatically before completing your purchase.

4) What is the surgical protocol for Sigma Implants placement?

You can read detailed information about the surgical protocols here.
If you have any questions regarding the surgical protocol for the Sigma Implants System, please contact us via the website contact form, by email, or through online chat.

5) How can I place an order in your store?

The ordering process is simple. First, you need to register an account. Please make sure to enter an accurate delivery address and contact phone number.
Next, select the desired product, choose the required dimensions and quantity, and click the “Add to cart” button.
After completing your selection, click on the “Shopping Cart” button to review your items, adjust quantities if needed, and view the total cost.

Once you confirm the selected items and delivery address, choose the payment method and complete the purchase.
After placing the order, you will receive a confirmation email with the order details. Once the order is shipped, we will send you an email and a WhatsApp message containing the tracking number and tracking link.

6) What payment methods are available in your store?

Payments are accepted exclusively via PayPal.

7) I need help during the ordering process. How can I contact you?

You can contact us via WhatsApp, the contact form on our website, email at [email protected], or through the online chat.
We will be happy to assist you with any questions.

8) Which courier services do you use to deliver orders?

Domestic shipments within Germany are delivered via DHL.
International shipments to all other countries are delivered via FedEx.

9) How long does delivery take?

Standard delivery usually takes 3–9 business days.
Express delivery takes 1–5 business days, depending on the destination country.
More details can be found here.

10) What is the shipping cost?

Shipping costs depend on the total order amount and the destination country.
Please note that free worldwide delivery is available for orders over €600.
You can find the shipping cost for your country in the table provided.


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