Record of coupons and internal patients accounts

1. Each customer has a unique number. It is a number of medical card of the patient.

2. Administrator puts (by hand) the individual customer number (the "coupon number») on coupon.

3. The client is given as much coupons, as he requested (mostly 2-3 coupons). Then administrator indicates the date of issue and the number of coupons in the patient's card.

4. On each coupon in the "Valid to ___" he stamps date of issue of the coupon, just changing the month (ie the coupon is valid during 1 month only).

5. When a person comes on the recommendation, it either sends the administrator code, or simply call number is recommended the patient. After a person pays for the services, only then is recorded individually numbered recommend the client. A new patient (who came on the recommendation) offered a gift (or rinse oral cavity or dental floss or another option).

6. In the card of customer, who recommend a new patient, administrator puts $ ... the so-called "internal account", also indicates the current date.

7. The administrator takes on the $ .... on the number and sends an SMS to a customer 's mobile phone to transfer money. Text of sms "We have a customer come through your recommendations. You will be credited $ ..... phone and $ .... at ext. score. Thank you. "Name of Dentistry" "phone number".

8. The administrator for all the customers who have been credited to the account of $ .... mobile phone, puts the information (date and amount) in the medical record.

9. When the regular customer comes to clinic (who came again, not for the first time) and pays for services, administrator necessarily looks at his card to check the balance of the internal account, and if his domestic account has money, calculates with their account . And it reduces the internal account for the appropriate amount. If money is not in the internal account, the administrator knows the patient, whether he our clinic recommend to anyone, and offers to take a few more coupons to friends.

10. Once a week, the head physician or director verifies all data and all fees associated with the recommendations.

In the next article: Dental Marketing: Your dentistry should have a site!