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FAQ
1) What certificates Sigma Implants System has?
• ISO 13485:2003
• CE Certificate
2) How can I contact the Sigma Implants representatives in my country?
Sigma Implants System is a brand that is sold online only. We are direct manufacturers of Sigma Implants. You can contact us via the contact form at our website, by email or via online chat.
3) How to use voucher code?
4) What is a surgical protocol for Sigma implants placement?
Read here about the surgical protocols. In case you have any questions on the surgical protocol for Sigma Implants System, contact us via our website contact form, by email or through online chat.
5) How to make an order in your store?
The procedure is quite easy. First, you need to register. Please, specify precise delivery address and telephone number. Then, select the desired item. Enter required dimensions, quantity and click on the "Add to cart" button. After you complete your selection, click on the "Shopping Cart" button and be taken to a page where you can see selected items, change quantity and see the total cost of your order.
After confirmation of selected items and verification of delivery address, choose a payment method and complete the purchase procedure. After that, a letter to confirm purchase and order details comes to your email address. Upon sending the item, we provide an email and Whantsapp message with the parcel number and tracking link.
6) What are the ways to pay for my order in your store?
You can pay for your order by a Credit Cards (Visa, MasterCard, Maestro, Amex) or PayPal.
7) I placed an order at your website, but fail to pay by a credit card. What is the problem?
Sometimes, credit cards are closed for online transactions. Get in touch with your bank and ask to activate your credit card for online transactions.
8) Within the order process, I need help. How can I contact you?
Contact us by the following ways: Whatsapp chat, contact form at our website, email admin@sigma-implants.com
9) What courier services do you use to deliver orders?
Germany domestic shipments are provided by DHL. The goods are dispatched to all countries of the world by FedEx.
10) How long it takes to deliver my order?
Standard Delivery takes about 3-9 working days. Express Delivery takes 1-5 working days (depends on location of your country). More details you can find here.
11) What is the shipping cost?
The order shipping cost depends on total order's amount and the target country. Please note: we have a free worldwide delivery for orders over 600€. See table to find out shipping cost to your country.